Terms & Conditions
Last updated: August 2026
These Terms and Conditions govern your use of our website and the provision of medical and aesthetic services by Radiant Health Clinic. By booking an appointment or using this website, you agree to them.
Who we are
Radiant Health Clinic Ltd, a company registered in England and Wales, trading as Radiant Health Clinic. We are registered with the Care Quality Commission.
We operate three clinics in Lincolnshire:
- Radiant Health Clinic, 60–62 West Street, Horncastle, LN9 5AD
- Beautique, 36 Roman Bank, Skegness, PE25 2SJ
- Sunningdale Drive, Skegness, PE25 1BE
You can reach us on 07557 991829 or at radiant.health.clinic@outlook.com.
Medical and aesthetic services
- All treatments are provided by qualified Advanced Nurse Practitioners
- A consultation is required before any treatment, and is free of charge
- Informed consent is required for all procedures
- We will decline to treat where we do not believe a treatment is clinically appropriate for you
- Results vary between individuals and cannot be guaranteed
- You must be 18 or over for most treatments
Appointments and cancellations
- 48 hours' notice is required to cancel or reschedule an appointment
- Cancellations with less notice, and missed appointments, may be subject to a charge
- Your appointment may be shortened if you arrive late, so that later patients are not delayed
- Payment is due at the time of treatment
Prices
Prices shown on this website and in our clinics are a guide. The exact cost of your treatment plan is confirmed at your consultation, before anything goes ahead, and will not change afterwards without your agreement. We may update published prices at any time.
Your responsibilities
- Provide a complete and accurate medical history, including all medications
- Tell us about any changes to your health before each treatment
- Follow all pre- and post-treatment instructions given to you
- Attend recommended review and follow-up appointments
- Contact us promptly if you have any concern following treatment
Liability
We maintain professional indemnity insurance at all times.
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot lawfully be limited or excluded.
Subject to that, we do not accept liability for a failure to achieve a particular aesthetic outcome, and our liability is limited to the cost of corrective treatment.
Data protection
- Medical records are retained in line with national guidance for health records
- Your data is processed lawfully under UK GDPR and the Data Protection Act 2018
- Patient confidentiality is strictly maintained
Full detail is set out in our privacy policy.
This website
The content of this website is provided for general information and does not constitute medical advice. It is no substitute for a consultation, and you should not rely on it to diagnose or treat any condition. If you have an urgent medical concern, contact your GP, NHS 111 or emergency services.
All content, images and branding on this site belong to Radiant Health Clinic Ltd and may not be reproduced without permission.
Changes to these terms
We may update these terms from time to time. The version published here at the time of your appointment is the one that applies. The date at the top of this page shows when it was last revised.
Complaints and governing law
We operate an internal complaints process, and we would always rather hear from you directly first. Regulatory matters may be raised with the Care Quality Commission, and professional matters with the Nursing and Midwifery Council. Please see our complaints procedure or get in touch.
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.